Industry28 November 2026 · 6 min read

Why Zero Transaction Fees Should Be Your #1 Software Criteria

The case for zero transaction markup in studio software. Math, comparisons, and long-term savings.

By Koryn Barrett— Founder & Marketing Director, Kollabo

Transaction fees are the most expensive line item most studio owners do not think about. Here is why zero markup should be your top criteria when choosing software.

The hidden cost

A 2.5% transaction markup on $20,000/month in revenue costs $6,000/year. That is more than most studios spend on marketing. And it scales — as your revenue grows, the fee grows with it.

The comparison

Revenue2.5% markup (annual)0% markup (KOLLABO OS)
$10k/mo$3,000$0
$20k/mo$6,000$0
$50k/mo$15,000$0

What you could do with that money

  • $6,000 = 3 months of part-time front desk staff
  • $6,000 = new equipment for a studio refresh
  • $6,000 = 6 months of marketing budget
  • $6,000 = pure profit improvement

Stripe still charges

To be clear: Stripe's standard processing fee still applies (2.9% + 30¢ in US, 1.75% + 30¢ in AU). The difference is whether your software provider adds another 2–3% on top. KOLLABO OS does not.

Stop paying transaction markups


About Kollabo

Kollabo is a marketing agency for small businesses. We also build the AI marketing platform (ai.kollabo.online) and the studio operations platform (os.kollabo.online). Dubai and Brisbane. Working with small businesses across Australia, the UAE, the UK, USA, Canada, and Japan.

See how we help small businesses grow →