Small service businesses — studios, salons, clinics, trainers, coaches — need booking software that is simple, affordable, and does not require a tech team to run. Here are the best options.
What small businesses need
- Online booking — customers book from their phone, 24/7
- Payment processing — charge when they book, not at the door
- Calendar management — see your day, avoid double-bookings
- Customer records — who booked, when, how often
- Affordable — you cannot justify $300/month when you are doing $8k in revenue
The best options
KOLLABO OS — best for service businesses that take classes AND appointments
$99/month. Handles both appointment scheduling and class booking. Branded app, POS, CRM. Zero transaction markup. Works for fitness, salons, clinics, and any service business.
Square Appointments — best free option for solo operators
Free for one person. Paid plans from $29/month. Good basic appointment booking. No class scheduling, limited CRM.
Calendly — best for consultation-based businesses
Free basic plan. Paid from $10/month. Great for 1:1 meetings and consultations. Not designed for classes or POS.
Acuity — best for therapists and coaches
From $16/month. Strong intake form and appointment customisation. No class scheduling.
The decision
If you only take 1:1 appointments, Calendly or Acuity work fine. If you run classes, sell packs, and need a branded app — KOLLABO OS covers everything in one platform.